Strategy leader with 20+ years translating complex stakeholder input into clear positioning, scalable messaging systems, and repeatable frameworks. Expert at building high-performing teams, elevating strategic rigor, and facilitating cross-functional alignment across digital, brand, and revenue operations.
Core Expertise
- Brand positioning and workshop facilitation: personas, positioning, message architecture, voice and tone
- Customer journey mapping and lifecycle strategy
- Integrated digital strategy and planning
- HubSpot/CRM: communication strategy, workflow and automation planning
- Website strategy: research, IA, UX-aligned sitemaps and wireframes
- Stakeholder management and executive communication
Work Experience
Director of Marketing Communications (RevOps)
Rocket55 | July 2022 to Present
Prior roles: Content Strategist, Director of Content, Senior Director of Strategy
- Directed content strategy for 40+ website engagements:. research, sitemap architecture, wireframe development, on-page content strategy, and editorial oversight
- Led discovery processes and governance to complement technical HubSpot implementations including sales and customer journey mapping
- Designed marketing and sales email workflow strategies: content strategy, comms cadence, and cross-channel coordination
- As Senior Director of Strategy led a cross-functional team of 10 digital strategists to define agency-wide strategic frameworks, planning processes, and documentation
- Served as lead strategist on 12-20 key accounts within the agency, developing and presenting integrated digital strategies
- Designed and facilitated brand workshops to develop positioning statements, messaging, elevator pitches, personas, and brand voice and tone guidelines
- Built a content strategy community of practice; best practices adopted across web and marketing teams
Senior Content Writer
Mobe | June 2021-July 2022
- Wrote wellness education marketing for MOBE’s app-based health coaching program
- Interviewed subject matter experts and researched relevant topics
Director of Content Strategy
Bluespire Marketing | July 2015 -June 2021
- Built content strategy practice and managed team of strategists and writers supporting over 60 clients
- Conducted research, stakeholder and patient interviews to develop brand positioning, message development, customer journey mapping and strategic marketing plans
- Developed and presented integrated marketing strategies to best-in-class health and financial clients
- Collaborated on cross-functional process improvements utilizing Kaizen methodology
2004-2015 Work Experience
- Independent Marketing Consultant | November 2014 – June 2015
- Macleod & Co., Creative Director | March 2009 – November 2014
- Agency 128, Senior Copywriter | August 2004 – March 2009
Education
- BA English & Philosophy, Ripon College, Ripon, WI, 1995
- Honors in Philosophy, William E. Tyree Graduate Scholarship for Philosophy
- Dorothea Wilgus-Pickard Prize in Poetry
How can I help?
Drop a line and let me know what your goals are and where you could use an assist. If it’s a gap I can’t fill, someone in my network probably can!