Resume

Strategy leader with 20+ years translating complex stakeholder input into clear positioning, scalable messaging systems, and repeatable frameworks. Expert at building high-performing teams, elevating strategic rigor, and facilitating cross-functional alignment across digital, brand, and revenue operations.

Core Expertise 

➢ Brand positioning and workshop facilitation: personas, positioning, message architecture, voice and tone

➢ Customer journey mapping and lifecycle strategy

➢ Integrated digital strategy and planning

➢ HubSpot/CRM: communication strategy, workflow and automation planning

➢ Website strategy: research, IA, UX-aligned sitemaps and wireframes

➢ Stakeholder management and executive communication

Work Experience

Director of Marketing Communications (RevOps), Rocket55  | July 2022 to Present

Prior roles: Content Strategist,  Director of Content, Senior Director of Strategy

  • Directed content strategy for 40+ website engagements: research, sitemap architecture, wireframe development, on-page content strategy, and editorial oversight 
  • Led discovery processes and governance to complement technical HubSpot implementations, including sales and customer journey mapping
  • Designed marketing and sales email workflow strategies: content strategy, comms cadence, and cross-channel coordination
  • As Senior Director of Strategy, led a cross-functional team of 10 digital strategists to define agency-wide strategic frameworks, planning processes, and documentation
  • Served as lead strategist on 12–20 key agency accounts, developing and presenting integrated digital strategies 
  • Designed and facilitated brand workshops to develop positioning statements, messaging, elevator pitches, personas, and brand voice and tone guidelines
  • Built a content strategy community of practice; best practices adopted across web and marketing teams

Mobe, Senior Content Writer | June 2021–July 2022 

  • Wrote wellness education marketing for MOBE’s app-based health coaching program
  • Interviewed subject matter experts and researched relevant topics

Bluespire Marketing, Director of Content Strategy  | July 2015–June 2021 

  • Built content strategy practice and managed a team of strategists and writers supporting over 60 clients 
  • Conducted research, stakeholder, and patient interviews to develop brand positioning, message development, customer journey mapping, and strategic marketing plans
  • Developed and presented integrated marketing strategies to best-in-class health and financial clients
  • Collaborated on cross-functional process improvements using Kaizen methodology

2004-2015 Work Experience

  • Independent Marketing Consultant | November 2014–June 2015 
  • Macleod & Co., Creative Director | March 2009–November 2014 
  • Agency 128, Senior Copywriter | August 2004–March 2009

Education

  • BA English and Philosophy, Ripon College, Ripon, WI, 1995 
    • Honors in Philosophy, William E. Tyree Graduate Scholarship for Philosophy 
    • Dorothea Wilgus-Pickard Prize in Poetry 

How can I help?

Drop a line and let me know what your goals are and where you could use an assist. If I can’t fill the gap, someone in my network probably can!

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