Strategy leader with 20+ years translating complex stakeholder input into clear positioning, scalable messaging systems, and repeatable frameworks. Expert at building high-performing teams, elevating strategic rigor, and facilitating cross-functional alignment across digital, brand, and revenue operations.
Core Expertise
➢ Brand positioning and workshop facilitation: personas, positioning, message architecture, voice and tone
➢ Customer journey mapping and lifecycle strategy
➢ Integrated digital strategy and planning
➢ HubSpot/CRM: communication strategy, workflow and automation planning
➢ Website strategy: research, IA, UX-aligned sitemaps and wireframes
➢ Stakeholder management and executive communication
Work Experience
Director of Marketing Communications (RevOps), Rocket55 | July 2022 to Present
Prior roles: Content Strategist, Director of Content, Senior Director of Strategy
- Directed content strategy for 40+ website engagements: research, sitemap architecture, wireframe development, on-page content strategy, and editorial oversight
- Led discovery processes and governance to complement technical HubSpot implementations, including sales and customer journey mapping
- Designed marketing and sales email workflow strategies: content strategy, comms cadence, and cross-channel coordination
- As Senior Director of Strategy, led a cross-functional team of 10 digital strategists to define agency-wide strategic frameworks, planning processes, and documentation
- Served as lead strategist on 12–20 key agency accounts, developing and presenting integrated digital strategies
- Designed and facilitated brand workshops to develop positioning statements, messaging, elevator pitches, personas, and brand voice and tone guidelines
- Built a content strategy community of practice; best practices adopted across web and marketing teams
Mobe, Senior Content Writer | June 2021–July 2022
- Wrote wellness education marketing for MOBE’s app-based health coaching program
- Interviewed subject matter experts and researched relevant topics
Bluespire Marketing, Director of Content Strategy | July 2015–June 2021
- Built content strategy practice and managed a team of strategists and writers supporting over 60 clients
- Conducted research, stakeholder, and patient interviews to develop brand positioning, message development, customer journey mapping, and strategic marketing plans
- Developed and presented integrated marketing strategies to best-in-class health and financial clients
- Collaborated on cross-functional process improvements using Kaizen methodology
2004-2015 Work Experience
- Independent Marketing Consultant | November 2014–June 2015
- Macleod & Co., Creative Director | March 2009–November 2014
- Agency 128, Senior Copywriter | August 2004–March 2009
Education
- BA English and Philosophy, Ripon College, Ripon, WI, 1995
- Honors in Philosophy, William E. Tyree Graduate Scholarship for Philosophy
- Dorothea Wilgus-Pickard Prize in Poetry
How can I help?
Drop a line and let me know what your goals are and where you could use an assist. If I can’t fill the gap, someone in my network probably can!